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1. |
Education and Training |
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Billing staff training |
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Clinical protocols (custom designed for specialty) |
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Coding for physician(s) and staff |
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Collection strategies and techniques |
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Front desk staff training |
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Personnel management training |
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2. |
Practice Management |
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Human Resources |
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Development of job descriptions |
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Hiring, interviewing and training |
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Personnel policy and procedure manuals |
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Competency-based evaluations (forms and procedures) |
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Performance evaluation training for managers or physicians |
Regulatory Compliance |
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Develop Compliance Plans including HIPAA policies and procedures |
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Development of clinical protocols and processes |
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Billing System Management |
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Billing system analysis |
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Quarterly reviews of billing processes |
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On-site training of billing and collection processes |
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Development of policies and procedures |
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3. |
Billing and Reimbursement |
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Fees |
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Detailed fee analysis |
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Detailed reimbursement analysis |
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Review reimbursement strategies |
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Coding |
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Coding and chart audits |
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Encounter form development and design |
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Development of coding forms and superbills |
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Billing |
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Accounts Receivable review and recommendations |
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Development and implementation of collection procedures |
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Development of policies, procedures and forms associated with the billing process |
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